On every cruise ship we have sailed, in every interview we have done, the single most important secret to success is people. That's the people who make up the crews, who make officers and companies look good, and who make passengers want to come back. So it's a cruise company mandate to do whatever is… Continue reading How Catering to Crews Became Business
Tag: Cruise ship crew
So Your Teenager Wants to go to Sea?
You have a teenage girl, just 16. She wants to make an education substitute, swapping international travel for textbooks. She wants to go and work on a cruise ship, as a dancer. She has a good head on her shoulders and you trust her…but she is only 16. "What are we going to do?" Lisa… Continue reading So Your Teenager Wants to go to Sea?
Norwegian Workers Come First
While cruise lines are famous for bragging rights when it comes to innovations, and without keeping score, it seems to us that Norwegian leads the league in firsts. Going right back to 1966, when the "Norwegian Caribbean Line" first came up with low-cost Caribbean cruises that now dominate cruise-line itineraries. Other firsts have been well-documented… Continue reading Norwegian Workers Come First
Royal Caribbean — No Gamble Here
Employees in the cruise industry know you can go from the bottom to the top if you play your cards right, and nobody knows that better than Dean Bailey. He is part of the management team in Royal Caribbean, most recently as hotel director on Explorer of the Seas. In the beginning, he was a… Continue reading Royal Caribbean — No Gamble Here
Starting With 'Mary Had A Little Lamb'
Athletes are athletic, educators are educated and cruise directors are…well, characters. It's part of the job description because within any given two-minute span they have to be entertaining, serious, funny, talented, spontaneous, thorough, athletic and fast on their feet, which are sometimes called upon to do the two-step, kick balloons and get them off a… Continue reading Starting With 'Mary Had A Little Lamb'