An Unlikely Home for Dean Bailey

Dean Bailey is from Great Britain, of Jamaican parents, lives in Hungary and spends his work days on the high seas in whatever country his Royal Caribbean ship is visiting.  Home is Budapest, a city he once rejected as a place to live because of "cold weather' and "language." So what took him to Budapest?… Continue reading An Unlikely Home for Dean Bailey

Royal Caribbean — No Gamble Here

Employees in the cruise industry know you can go from the bottom to the top if you play your cards right, and nobody knows that better than Dean Bailey. He is part of the management team in Royal Caribbean, most recently as hotel director on Explorer of the Seas. In the beginning, he was a… Continue reading Royal Caribbean — No Gamble Here

Cruise Passengers Ignore 'N' Word

It's a toss-up, as to which are the two most toxic words on television this week. Edward Snowden…or Paula Deen. Countries are trying to decide what to do with him…sponsors are trying to decide what to do with her. Meanwhile, only Paula Deen is connected to the cruise world, and the early feedback from cruisers… Continue reading Cruise Passengers Ignore 'N' Word

Ship to Shore Partnership Helps

Where there's a bajillion of something, there's a market to be tapped. There is, everyone would agree, a bajillion cell phones, and AT&T has combined with Royal Caribbean to tap into that market at sea. Everybody who cruises knows how expensive communication is when you're on a ship. Poor Internet connections at 75 cents a… Continue reading Ship to Shore Partnership Helps

Carnival's Messenger Fingered

If you owned a restaurant and your food was making your customers sick all the time, would you fire the truck driver who makes the deliveries? If you owned a football team that couldn't score points, would you dismiss the ticket taker at the stadium? Okay, enough. Carnival, the world's biggest and most beleaguered cruise… Continue reading Carnival's Messenger Fingered