Norwegian announced some enhancements to its loyalty program, which is now called Latitudes Rewards, and it was accompanied by the usual blah-blah-blah, PR-crafted statement from company president Kevin Sheehan, who among other things said: “We are dedicated to making sure our guests have the best possible cruise experience and look forward to welcoming them back… Continue reading Enhanced Rewards for NCL Latitudes
Tag: Kevin Sheehan
Into The Heads at the Top
It’s hard for anybody to get into the heads of the people who run cruise lines to find out “What are they thinking?” Unless “anybody” is USA Today, whose cruise writers Gene Sloan and Veronica Gould Stoddart had both the foresight and the opportunity to spend an hour with five CEOs/Presidents from the cruise industry.… Continue reading Into The Heads at the Top