In all our cruises, the attention of crew members has been such that we’ve never felt inclined to protest paying the accepted daily gratuities charged to our account. We’ve seen passengers who have, because they felt attention from room stewards or waiters was below the accepted standard.
As you know, daily gratuities are about $12 per person, per day.
The process for removing gratuities from your account is done at the Guest Relations Desk before disembarking.
Now, Norwegian is making it less likely you’ll do that.
Passengers on Norwegian ships will only be able to recover the “daily service charge” by contacting Guest Relations Services after they’ve returned home. The cruise line isn’t saying so, but passengers who have debated this charge as they disembark are usually in for a long, er…conversation, which doesn’t help preventing line-ups in the ship’s lobby.
Less likely to make a claim?
Really, are you going to feel more inclined to start making phone calls to track down Guest Relations once you’re back home?
In the news…
• Anthem of the Seas latest Royalk Caribbean ship to get Dreamworks
• Celebrity adding interactive events to its '18 shows in 18 months'
• Steel cutting begins for the Bliss, Norwegian's new ship in 2017
Today at portsandbows.com: Travel furor over airline fuel surcharges