Things That Aren't Going Well In Cruise Industry

There are two news items that continue to make the rounds this week which are not especially flattering to the cruise industry.

One…

A Holland America ship, the Veendam, arrived back in Fort Lauderdale from a cruise with more than 100 passengers ill with norovirus. 

Comment: As we have long pointed out, this gastrointestinal sickness can happen wherever large groups of people assemble. It is not unique to the cruise business, which constantly has to re-assure worried passengers in advance. However, the perception is that you're more likely to contract norovirus on a cruise ship, out of context or not, and this is a problem for cruise lines. 

Two…

The trial regarding the Carnival Triumph is underway in Miami. While the judge ruled Carnival is liable for the fire on the ship, one of his other rulings is that cruise line did not breach its contract because "the contract ticket makes no express guarantee for safe passage, a seaworthy vessel, adequate and wholesome food, and sanitary and safe living conditions."

Comment: Isn't it time for cruise lines to quit hiding such important facts in the fine print?

Holland America Ryndam
27 nights
April 6, 2014
Fort LauderdalePonta DelgadaMalagaCartagena, Ibiza, Palma de Mallorca,  BarcelonaValencia, Alicante, Motril, GibralterCadizLisbon, La Coruna, Bilbao, Portland, London
Inside: $1,499
Cost per day: $55
www.hollandamerica.com

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