Port Help for Cruise Passengers

We were in Bermuda. Standing on the dock waiting to catch a ferry from St. George's to Hamilton, we encountered Clarence Smith. He was wearing an orange jacket, which made him hard to miss, and since it said "Visitor Information" on the back and we were visitors…

Clarence is an Ambassador — that's also on the back of his jacket — whose job is toenlighten or assist tourists in Bermuda. We were there after disembarking from Royal Caribbean's Explorer of the Seas and taking a bus from Hamilton to St. George's. He was interesting and informative, and we'd have willingly waited longer for the ferry just to have more time to talk to him.

But this isn't about Clarence. It's about Ambassadors.

It came to our attention after reading about two Canadians, David and Judy Barlow, who had a similar (and lengthier) experience in Jamaica, where they'd gone on a Princess cruise. Apparently, Falmouth also has Ambassadors.

Here is an excerpt of a letter they sent to the Cornwall News in the United Kingdom, although it was addressed to the people of Falmouth:

"Almost as soon as we got off the ship we were met by a group of cheerful volunteer citizens who immediately asked if they could help us find our way to whatever we wanted to see. They directed us to the city whereupon we quickly met another group of your citizens who directed us to the several places in the town we wanted to see. Again, when we had run out of time, some of your people showed us which road took us back to the ship.

"If it had not been for your ambassadors we would probably still be running around Falmouth trying to get back to the ship as it sailed away from the port. Your ambassadors made our all-too-brief stay in Falmouth much more enjoyable than it would have been otherwise. I wish other ports we visited during our cruise had ambassadors [to] direct more lost souls as they wander your streets."

Hopefully, the concept of Ambassadors will multiply.


Norwegian Star
9 nights
June 21, 2013
Copenhagen (return): Berlin, Tallinn, St. Petersburg, Helsinki, Stockholm
Inside: $399
Cost per day: $44
www.ncl.com

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